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Purchased these shoes on Monday 29th March, to have sent directly to my (turning) 81yo mother in the hinterland of the Sunshine Coast in Queensland. Not only were they packed and dispatched on the day, but they arrived at the post office on Easter Thursday, in time for her birthday over the Easter Weekend (Yes, I am not what you could call organised). Complete with a lovely note and a chocolate, my mum was thrilled to receive her beautifully stylish, go with everything shoes. The upside is that they fitted, and are comfortable! Relief all round as she is certainly not one of the Sensible Shoe Brigade, but rather the Pretty Shoes Forever Ladies. Thank you so much Serge, to you and your team, for the excellent service and great product.